RETURNS & EXCHANGE POLICY
RETURNS & EXCHANGE POLICY
For returns please contact us piccolamodapr@gmail.com with proof of purchase / order number and explain the reason for the return.
- We accept returns within 10 days of the date the order was delivered.
- Only a store credit will be issued for returns.
- We'll offer exchanges only if items are unworn, unwashed and unused with original tags still intact. Package must be previously authorized for return.
- All SALE items, sale events using discount codes, jewelry, teethers, swimwear, bags, or any other accessories are FINAL SALE and are not eligible for returns nor exchanges.
- If the customer has received an incorrect order or a faulty garment, we'll review the order and re-ship the correct items (standard shipping & handling charges are on us). If the customer wears incorrect order, this voids the exchange (we'll invoice for additional shipping costs and resend the order).
Return mail address:
Piccola Moda
35 Calle Juan C. Borbon STE 67-377
Guaynabo, PR 00969